Privacy Policy
Privacy Policy
Last Updated: 20-06-2025
At KitchenAxis, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit or make a purchase from our website: www.kitchenaxis.com.
1. Information We Collect
We may collect personal and non-personal information from you in a variety of ways, including but not limited to when you:
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Register an account
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Place an order
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Subscribe to our newsletter
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Fill out a contact or inquiry form
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Interact with us through customer service
The types of information we collect may include:
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Personal Information: Name, email address, phone number, billing and shipping address, payment details (only through secure processors), and any other information you voluntarily provide.
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Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site.
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Cookies & Tracking Data: We use cookies and similar tracking technologies to enhance your user experience, analyze traffic, and personalize content.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
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To process and fulfill orders
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To send order confirmations and updates
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To respond to inquiries and provide customer support
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To improve website functionality and user experience
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To personalize your shopping experience
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To send promotional emails and newsletters (only if you opt-in)
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To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third parties to:
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Process payments securely (e.g., via Stripe, PayPal, or local gateways)
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Deliver your orders via shipping/courier partners
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Send marketing emails through secure platforms
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Comply with legal obligations, law enforcement requests, or to protect the rights and safety of KitchenAxis and our users
All third-party service providers are bound by confidentiality agreements and are only permitted to use your data to provide services on our behalf.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. You may request that we delete your data at any time, subject to legal obligations.
5. Security of Your Information
We implement a variety of industry-standard security measures to protect your data:
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Secure Sockets Layer (SSL) encryption
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Encrypted payment gateways
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Access controls and authentication layers
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Routine malware scanning
While we strive to protect your personal data, no online transmission or storage system is 100% secure. You share your information at your own risk.
6. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal data
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Withdraw your consent at any time (for marketing)
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Request a copy of the data we hold about you
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Opt out of receiving promotional emails (unsubscribe links are included in all communications)
To exercise any of these rights, please contact us at:
privacy@kitchenaxis.com
7. Cookies Policy
Our site uses cookies to:
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Remember user preferences
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Enable essential site functions
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Track website traffic through analytics tools like Google Analytics
You may disable cookies via your browser settings. However, this may affect your experience on our site.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or terms of use on these websites. We recommend reviewing their privacy policies before submitting any personal data.
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information, please contact us, and we will take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised 20-06-2025 date. We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Email: privacy@kitchenaxis.com
Address: Office 101, 1st Floor, Dubai Market, Sohrab Katrak Road, Saddar, Karachi 75600, Pakistan
Phone: +92 3342097371